At Intuit Horizone, we strive to provide the highest quality services to our clients. However, if you are not satisfied with our services, we offer a clear and transparent refund policy based on the following terms:
1. Eligibility for Refunds
Refunds are available for certain services under the following conditions:
You must request a refund within 30 days of purchase or the start of the service.
The service must not have been completed or fully delivered.
Refund requests for services such as consultations, strategy planning, or business assessments will be evaluated on a case-by-case basis. We may offer a partial refund based on the services already rendered.
2. Non-Refundable Services
Certain services are non-refundable, including but not limited to:
Customized services or consulting sessions that have already been provided.
Digital products, reports, or deliverables that have been delivered in full.
Services that were provided as part of a subscription package.
3. Refund Process
To request a refund, please contact us at contact@intuithorizone.com with the following information:
Your full name and contact details
A description of the service or product you purchased
The reason for your refund request
Any supporting documentation (if applicable)
We will review your refund request and respond within 7 business days. If a refund is approved, it will be processed to the original method of payment.
4. Processing Time
Refunds, if approved, will be processed within 7 business days after the request has been confirmed. The refund will be issued to the payment method used for the original purchase. Depending on your bank or payment provider, it may take additional time for the funds to reflect in your account.
5. Changes to This Refund Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page, and the updated version will be effective immediately upon posting. We encourage you to review this policy periodically.
6. Contact Us
If you have any questions regarding our refund policy or need assistance with your request, please contact us at:
Email: [contact@intuithorizone.com]